Bethesda’s Fallout 76 has been branded a “sh*tshow” by gamers on Twitter after everything that could go wrong at launch, did.
Aside from being a buggy, lonely and patchy mess, the game has also prompted an investigation into its refund policy, as players left unable to play thanks to glitches aren’t able to get their money back.
Fallout 76 is a shit show, and Bethesda is a dumpster fire that refuses to stop burning
— ❄️Mr. OP❄️ (@EColeThomp) November 30, 2018
Adding insult to injury, the hardcore fans who purchased the $200 Power Armor Edition of the game have also been left short-changed, with one of the included items being much lower quality than advertised.
In an update regarding the complaints, the investigative firm wrote: “We have received feedback from multiple owners of Fallout 76 who purchased the Power Armor Edition, a $200 collector’s edition of the game that was advertised to include a canvas bag. Upon delivery, purchasers found the bag to be made of nylon, contrary to Bethesda’s representation of the material and contrary to purchaser’s expectation of the product.”
They continued: “Fans who reached out to Bethesda received an explanation saying: “Due to the availability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armor Edition.”
There are multiple Reddit threads detailing fans’ dissatisfaction with the set, and the Amazon page for the product still lists the included bag as made out of canvas. This is a classic ‘bait-and-switch.’
However, it’s now being reported that Bethesda didn’t dole out canvas bags to paying fans because they’d given them away to influencers. For free.
Over on YouTube, videos popped up apparently showing the bag, which had been given out for free at Bethesda’s Greenbrier promo event [via GameRant].
The scandal has led people to register formal complaints against Bethesda for false advertising.
Naturally, people are p*ssed and demanding their money back…
@BethesdaStudios so let’s see you give the correct bags out to influencer but not those that paid for it. You refuse refunds to those that deserve it because you lied and miss represented a game which is illegal. They you spit in you fans face when did you become EA #Fallout76
— cerberus (@cerberus189) December 1, 2018
Can’t deliver what people paid for. HOWEVER if you are an influencer they can afford to send you and super high quality CANVAS bag for FREE!!!!!! Shame Bethesda, Shame!
— Big Money Salvia (@puffdabong) December 1, 2018
Wonder what Bethesda’s going to say about this one…