Sony just released a vague new update (4.70) for the PlayStation 4, simply described as “This system software update improves the quality of the system performance.” So, once you install it, enjoy that, unless you’re one of the unlucky people who are getting hit with a serious issue with this update that’s preventing their PS4 from booting up.
Numerous forum and reddit users have been reporting that this error makes it really difficult to boot their system, taking multiple attempts, and ultimately disabling their networking capabilities.
One user, named DoctorCarty, described the issue in detail:
“Turned my PS4 onto rest mode a few minutes before the update went up to take a break and go cook some food. Came back and the PS4 turned on normally, but the normally moving blue waves of the default theme weren’t moving, controller did nothing, music still played though. Anyways, hard reset by holding down the top button on the machine itself, tried a few times to no avail.
Got the thing to turn on and noticed there was an update ready, but an error caused it to not download. Canceled and deleted the file, tried to install again. Had about 5 seconds left on the ETA when it stopped progressing. When I tried to pause and resume the download, it froze again. After about 15 seconds it came back, so I canceled and deleted it again, this time just gonna entirely ignore the update until the next one, perhaps.”
The fix might be simple, if you’re lucky. Some users have had success by using Safe Mode to boot their system…
How To Launch Safe Mode for PlayStation 4
- First, you’ll need to press the power button.
- Hold the button until you hear two audible beeps, it’ll take a few seconds.
- Do a hard shutdown of your PlayStation 4, then connect a controller with a USB cable.
- Press the PS button.
You should now be in safe mode, and hopefully good to go. If not, you’ll just have to wait – Sony has yet to address this issue. We’re all for improved performance, as long as it doesn’t break your system.