Despite Final Fantasy 14: A Realm Reborn’s solid sales figures, it seems that the MMO is still having major problems. The game continues to suffer from connectivity problems even after the relaunch so many years later. Developer Nakoi Yoshida even went onto the Square Enix forums to explain and apologize for their failure.
Yoshida takes responsibility for his mistake in underestimating the demand for the game and not having enough servers on hand. Apparently, Square Enix only prepared enough to have 5,000 concurrent connections. Any more than that and the servers crash. The servers can handle more than 5000 characters in the creators, it’s having them all concentrated in city areas leading to even more problems.
Sony, meanwhile, is offering a full refund if you bought Final Fantasy 14: A Realm Reborn on the PSN on August 27th or 28th and will be done as soon as the payment processing takes place. Extra Standard Edition and Collector’s Edition entitlements have been resent and the game will reappear in the download list shortly.
Final Fantasy 14: A Realm Reborn is a relaunch of the 2010 failed original Final Fantasy 14 and came out on the PS3 on August 27th. It will come to the PS4 next year.